Privacy Policy

The Realm Forge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website therealmforge.com and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Place an order for our products
• Create an account on our website
• Subscribe to our newsletter
• Contact us through our contact form
• Apply for our partner program

This information may include:

• Name (first and last)
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through PayPal)
• Business information (for partner applications)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or source
• Geographic location (country/region level)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send newsletters and promotional communications (with your consent)
• Process partner program applications
• Improve our website and services
• Analyze website usage and trends
• Detect and prevent fraud
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, including shopping cart functionality and user authentication.
• Analytics Cookies: Help us understand how visitors interact with our website through Google Analytics. This data is used to improve our services.
• Preference Cookies: Remember your preferences and settings for future visits.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website, including your ability to place orders.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers, email service providers).
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PayPal
• Access controls and authentication requirements
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is retained for accounting and legal compliance purposes. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Opt-out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at josh@therealmforge.com.

8. Third-Party Services

Our website integrates with the following third-party services:

• PayPal: For secure payment processing
• Google Analytics: For website analytics
• Supabase: For data storage and authentication

These services have their own privacy policies governing the use of your information.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us at josh@therealmforge.com.

11. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: